Starting a new job means getting an idea of what the work environment will be. While some companies take the time to provide an orientation period, in many cases once you're in, you're moving. If you have the time to do so (say, the weekend before you begin your new job), try the following:
Spend some time getting familiar with the area around your new place of work: This will give you an idea of the environment, possible places to go for lunch, where to go when you're almost out of gas, and other useful bits of data.
Spend an hour or so checking your favorite online map site for alternate routes to and from your new gig - where do you go if the freeway is at a standstill? Can you get from here to there on surface streets alone?
Get an idea of the size of the company. A company with 120 employees "supports" differently than a larger, more spread out company. The kind of support you provide (ie: sterling) should not change, but the manner in which you provide that support might be different. Do they have a system in place to log requests or is it a more informal "can you help me with this?" environment?
Learn the location of the restrooms, fire exits, break rooms and vending machines. This information will help keep you sane when it's time to get up and walk away for a moment.
Read over any information your company provides in regard to internet usage. This is a big one especially as some companies are beginning to crack down on the use of streaming media sources like YouTube and Pandora. Find out what's OK and not OK to do at work before you try learning the hard way.
Learn people's names as quickly as you can. Start with your immediate supervisor and coworkers, then work your way out from there to the other teams and support people. Always learn the names of the admins, secretaries and receptionists. They're the ones who really run things.
The more you know about where you're working, the easier it will be to work there!
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