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Updates on Monday and Wednesday, with additional updates on an entirely irregular basis.

Wednesday, March 16, 2011

Coaching vs. Criticism

In the course of your job, you will make mistakes. When mistakes happen, managers communicate thes "opportunities for growth" in the form of coaching notes.

Don't take them personally. A coaching note is intended to point out information which you may have missed, or a technique to resolve an issue which you may have been unaware of. Take that information as information rather than as an attack. (Remember, managers want you to succeed.)

Don't be afraid to point out areas where you made a mistake which you learned from before it's pointed it out to you. Learning without being prompted to learn looks good to a manager.



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